Position: Retail Sales Representative
Location: Kenya
About the Role
As a retail sales representative, you will be responsible for providing accurate information (e.g. product features, pricing, and after-sales services) to customers, excellent customer service skills to handle all customer’s inquiries and requests. , and meet sales quotas for our business.
You’re Excited About This Opportunity Because You Will be :
• Coordinating with the team to provide excellent customer service (especially during peak times).
• Provide accurate information (e.g. product features, pricing, and after-sales services) to customers.
• Ensure products are in stock.
• Cross-sell products such as tech
• Manage returns of products.
• Producing reports and forecasts.
• Liaising with other employees about sales performances and reviewing what is and isn’t working.
• Monitoring market changes, competitor prices, and products.
• Analyzing past sales patterns to anticipate trends in consumer buying patterns.
• Handle all customer’s inquiries and requests.
. Inform customers about discounts and special offers
• Provide customer feedback to the Manager.
We’re Excited About You Because you have :
• Commercial acumen and a passion for the sector and its products.
• Familiarity with selling products or services exclusively over the Internet.
• Knowledge and Familiarity with Technology and Fintech solutions.
• Familiarity with online marketing best practices.
• Knowledge of social media.
• An understanding of the retail sales process
• Confidence combined with negotiating, influencing, and networking skills.
• Creativity and attention to detail.
• Ability to perform in fast-paced environments
• Customer focus.
• Track record of achieving sales quotas.
• Effective organizational skills.
• Knowledge of inventory stocking procedures.
• Great interpersonal and communication skills.
Why You’ll Love Working at Waridi :
• You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important.
• It’s a fast-paced environment that offers an exciting, challenging, and fulfilling career.
• Exposure to innovation: Working on new technologies and cutting-edge projects is exciting.
• You will work in a value-led organization where we care for each other, our team and provide what you need to excel in your work.
• A flexible work environment with a remote working culture
Application
Interested applicants should submit a current Curriculum Vitae to sales@waridi.online
